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Profiting from Pain: Businessand the U.S. Opioid EpidemicAnne T. LawrenceSan Jose State UniversityIn 2017, McKesson Corporation, a leading whole-sale drug distributor, agreed to pay $150 millionin fines to the U.S. Department of Justice. Thecharges were that the company had failed to imple-ment effective controls to prevent the diversionof prescription opioids for nonlegitimate uses, inviolation of the Controlled Substances Act.1Forexample, McKesson had supplied pharmacies inMingo County, West Virginia—a poor, rural countywith the fourth-highest death rate from opioid over-doses in the nation—with 3.3 million more hydroco-done pills in one year than it had in five consecutiveearlier years.2At the time, Mingo County had just25,000 residents. Yet, the company had not flaggedthese orders to federal drug enforcement officials asout-of-the-ordinary.McKesson, which at the time was the fifth larg-est company in the United States—with almost $200billion in annual revenue—played a largely unnoticedmiddleman role in the pharmaceutical industry. Thefirm’s main business was shipping legal, government-approved medicines to pharmacies, hospitals, andhealth systems. McKesson’s unmarked trucks rolledout at midnight from its 28 enormous, highly auto-mated distribution centers, on route to their morningdeliveries of one-third of all pharmaceuticals sold inNorth America. Although distributors like McKessondid not either manufacture or dispense opioids,they were responsible for notifying the federal DrugEnforcement Administration (DEA) and correspond-ing state regulators if orders suggested that controlledsubstances were being improperly diverted.3McKesson and other drug distributors werenot the only businesses implicated in the nation’sburgeoning epidemic of addictive opioids. Drugcompanies—such as Purdue Pharma, the maker ofOxyContin—had developed new prescription opi-oids and aggressively marketed them to doctorsand patients, making vast profits for their own-ers. Entrepreneurs had opened pain clinics whereunscrupulous doctors could write big scripts for theaddictive pills, and pharmacies had looked the otherway while dispensing drugs to suspicious patients.And illegal businesses, from producers of streetdrugs like heroin to networks of dealers, had alsoplayed their parts. What responsibility did thesebusinesses bear for the tragedy of opioid addiction,disability, and death?THE OPIOID EPIDEMICAt the time of the McKesson’s settlement with theJustice Department, the United States was deep inthe throes of what the Centers for Disease Controland Prevention (CDC) had called “the worst drugoverdose epidemic in [U.S.] history.”4Fueling the epidemic was addiction to prescrip-tion opioids. Opioids were a class of painkillersderived from the opium poppy. Also referred to asnarcotics, opioids included legal prescription medi-cations such as morphine, codeine, hydrocodone,oxycodone, and fentanyl, as well as illegal drugs suchas heroin. Opioids worked by dulling the sensation of

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