kjlPPT12short_1 - 8th edition Steven P. Robbins Mary Coulter

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Click to edit Master subtitle style 11 8th edition Steven P. Robbins Mary Coulter
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22 1) Describe a manager’s human resources roles 2) Describe selection devices and their advantages  3) Describe EEO laws and how a company avoids discrimination 4) Describe critical success factors for interviewing and how to dress  for success 5) Explain why orientation is so important 6) Identify four types of employee training 7) Contrast the organization’s responsibilities for career development  with the employee’s responsibilities  8) Describe the different performance appraisal methods  9) Identify the advantages of using behaviors rather than traits in  appraising performance  10) Explain actions that can improve the performance appraisal process 11) Explain the impact of layoffs on the organization, and how managers  can manage decruitment 12) Explain what sexual harassment is and what managers need to  know about it Learning Objectives
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33 Managerial HR Roles n Employee selection n Training/development n Performance evaluation n Promoting n Retaining n Disciplining
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44 Employee Selection: Legal Environment (EEO) n End employment discrimination  n Federally protected classes  CRA 1964, Title VII and CRA 1991 n Race, color, sex, religion, national origin n Other federally protected classes n Pregnancy  n Citizenship/legal aliens n Age 40+ n Veterans The Office: Diversi
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55 Employee Selection: Legal Environment (EEO) n Reasonable accommodation  (religion and disability) n Additional protected classes recognized under  some state laws, but not federal n Marital status (30 states) n Sexual orientation (11 states) n Tobacco/alcohol use (25 states) n HIV/AIDS (8 states) n Arrest/criminal conviction (8 states) n Weight, personal appearance (Michigan, DC)
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66 Employee Selection: Employment Law Basics n Keep it job related n Treat all candidates the same n Use valid predictors  (e.g. employment tests) n Don’t discriminate on legally  protected characteristics
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77 Types of Selection Devices n Application Forms n Written Tests n Performance  Simulations n Interviews n Background  Investigations n Physical  examinations
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88 Employee Selection: Interviews n Most widely used tool n Disproportionate influence  on hiring decisions n Unstructured = ineffective n Favor applicants that  share attitudes n Unduly high weight to  negative information n Structured = better validity n Standard set of questions,  n Uniform recording Videos: Interview Devil Wears Prada Betsy’s Interview
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99 Exhibit 12.9 Illegal Interview Questions * Can’t Ask n What’s your birth date?  or How old are you? n
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This note was uploaded on 10/27/2009 for the course MAN 04210 taught by Professor Loescher during the Spring '09 term at University of Texas at Austin.

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kjlPPT12short_1 - 8th edition Steven P. Robbins Mary Coulter

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