kjlPPT16short2 - 8th edition Steven P. Robbins Mary Coulter...

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Unformatted text preview: 8th edition Steven P. Robbins Mary Coulter Chapter 16 Motivating Employees 11 Chapter 16 Motivating Employees 22 L E A R N I N G O U T L I N E 1. Explain motivation as a need- satisfying process. 2. Discuss how Theory X and Theory Y managers approach motivation 3. Describe Herzberg’s motivation-hygiene theory and explain Herzberg’s views of satisfaction and dissatisfaction 4. Describe McClelland’s three needs 5. Explain how goal-setting and reinforcement theories explain employee motivation 6. Describe the job characteristics model as a way to design motivating jobs 7. Discuss the motivation implications of equity theory 8. Contrast distributive justice and procedural justice 9. Identify methods for building respect and trust with employees 10. Link motivational theories to management techniques, employee involvement programs, and benefit/pay plans 33 Why Talk About Motivation? Think-Pair-Share: Why did you leave your last job? Why do you stay at your current one? 44 What Is Motivation? Processes that account for your willingness to: § exert high levels of effort § to reach organizational goals § conditioned by satisfaction of a need 55 Early Theories of Motivation MacGregor’s Theories X and Y Herzberg’s Motivation-Hygiene Theory 66 Theory X and Theory Y (Douglas McGregor) 77 McGregor’s Conclusions Theory Y best captured true nature of workers Motivation is maximized by participative decision making, interesting jobs, and good group relations 88 Two-Factor Theory (Frederick Herzberg) High High Job Dissatisfaction Job Satisfaction Hygiene factors affect job dissatisfaction Motivator factors affect job satisfaction • Quality of supervision • Pay • Company policies • Physical working conditions • Relations with others • Job security • Promotional opportunities • Opportunities for personal growth • Recognition • Responsibility • Achievement EXTRINSIC INTRINSIC 99 Two-Factor Theory (Frederick Herzberg) Eliminating dissatifiers § May keep people from leaving, § Will not motivate them to work hard...
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This note was uploaded on 10/27/2009 for the course MAN 04210 taught by Professor Loescher during the Spring '09 term at University of Texas.

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kjlPPT16short2 - 8th edition Steven P. Robbins Mary Coulter...

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