Public_Affairs_Issues_&_Crisis_Mgt_ss

Public_Affairs_Issues_&_Crisis_Mgt_ss - Fuhllc...

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Unformatted text preview: Fuhllc Afiaurs. anarh'nn-ni: Gulf EIII Esrpnrnilnn r u_..-._. .'..-....- 1..."... - - -. an... rum-1.: ..... .- 1-.- -\.w _'ll'\-|"\-|'| 4-" -------- u _ ,. ..-.-.-. -.. I IL-...-. I...--.- :. .....-.m. r. .rI... . a r r-. .- -'--JI . -..-.-.-..u.-. .._...- .. .-_ .. 1, _ a .. _--....._-__ .II .- "I" -..._-._ ..._ r\._- ---- -..-..- uuuuu -. mr-r-a. r.-. “I” .... r. a .—.- .r..-. - I\.'\.-.-... “'.""" J. :- .-.. ..-- I - _ . ,_. a -.. _. _ -._-.._.. ._. V. . |__|.. r_|._ar. . ‘.'I-\.-I.r|.r lssuss Msnsgsmsnt - Issus idsntlfisstisn - Issue snalysls - Pulls-1r options - Pro-gram dsslgn - Evaluatisn sf results Public: Issue Life Cycle 1. Changing etakehelder exp eetatlene r agen da—bulldlng 2. Peiltieal aetlen ~ agenda entrance 3. Fermal gevernment aetiene - public pulley fenn ulatr'en and adeptlen 4. Legal implementation — public pulley implementatien ~ pantie galley administratlen Managing Cenflieta: Managing leeuee in Aetien Seepe Intensity L.I tTJIII. .I'.I' Feurteen Ways to Deal with the Press - Maltethu CED res-pensilrrle fur press- relatiens. - False the facts. - Elana-ids: the eulrli: interest in every epEmting decisien. - Ee :I enuree helm-e yen ere .: subject. 1 Ityeu want yeur u'lews re presented. yen hes-ete- talk. 1 Heepend test. 1 Cir-Inge yeur lawyers. 1 Tell thetth — er nathlng. - Den't Heart 11: [rut 1.|]EI|.‘.'. - Den't tel-.5 i'l: persunallgr. 1 Cent-rel what yen pan. 1 Knew ween-I yeu're IIIFh'lIll'I-fl untn. 1 Aveld 'I"|.I' unless yeu feel Irene ta spent-I: Lendldly |:|ltl'fi ls het'lertheun pinned]. 1 Be human. .."-\..' ' . .. 1- ."-'--.- .-.. :'\.- '..-- I '|.r ...- .1- .w-u. Same Principles at Crisis Management + ta'eIrteIh eensle meregeneaeteeannieemn system the: Is eerezanfly- unnamed end elm-He nlereeers and rengetere. Ir:- identify critical ereeaets.1heirerigins enel eesljnalier's. end ermine-s emnthieetiens iriarniatien to reset end-eel err-elmees a: el heurs. * ll'liiI‘I-Eir'l ant: uflflfllfl E Itl'i'Bi'fi I'r'I-EI‘l-EQEI'TIEI'I! [HHI'I fled III [TIE- I'I‘Ifilfi! Mafiflflfllfi eenliegeneies. “El IUI'IEI II-IEIF ill'l‘lllf-iP-EH'B EU] DEREHIIEFEE. “WT-HT t-I'eke SUM U'IEt Iii-Hr EE- E-UH-[ltflfl-El 5D "13': ut'lll'J'l'dSEfll" E's'fil‘ifi can EI-El EEH‘. will“. Matte fl-IJI'E ‘.|'i:'l|. ‘.I'IB IIII'I‘fl-Bl'ly hes fiflflu-EE-T-ErE-d WENT-5'55- EL-HEFBI'I'. '20 "1313116 I“? WEI: [weenie HUNT-5 + TItIe:e1te clamp-ery- reepeneem the neiLre of the harm ereeied anther 1te petermet THIS-Ell." Deaths resuire e nae-level. usually CED resper'se. i'tjur‘iE's ernm-Ii'le—threelenirg incidents reeulre peels reepeneee- hy- mehegen'e etepprephete levels et sen-enta- erd Mnelten - IT‘J'IB emblem is disseaeree by the eempeny. nelirgr regulaters erre eeereeiele ge-aernrnenl efliuete whtetr. wtng ter1te western te hmne the-rm etflelee the meme. e 5| . ter the metre er eymisumlwers. - It the emblem Ie sights-am. en mulelmmmleielr— menu-1 war. untll the tunnel-1:: he-e tul intehhetler erect-er uneereter-elhg HWL'. the preelem He sauces end its etl'eu:te. te reee'tte theeuelie. Be first wail: fertile etrhlie to stir! nut-Ahe- is stressed and I'm-w. take el'l'rrrrteti-re eaten to fine 1teee 3:. net. netrtgr the-'11 er": renew-e themfmrn ere- peeelhle denser Be emsente-re ir judgments — err en the site at public: safety. Ge penis mth ar- emetanatien e1 wtetite eempery hee dens whetlt M1 do. end hee- itwll eeriinue 1e rep-eh er 1te WEBMMjJst tte eahlie steree es the emblem is better IJI'I'HETEIIIM. - 'rl't'l'flr'E- eesshle. hall: re the media with reetieters enr: genernrrenl erlieiaIe. present se it is clear that reeeltrtlen etthe prehten Ie e eeepuretweettertere thetnmhihg WIII he hleeen and that. ireenanies ere eeereeriete. the eerreeny -.-.ill net tree rreni er fight tl'e mmmmnt - Cmrmunieele in may-3t rhel ere litter,- te generaeeetear.ur11reree messages. Fereserneie. prefer 1e1ettt en the Wheels ehewe Ie:her1hen [.I'ee irflem'ews that can he later esIHed tier 'saere hiles‘ 'Jiet represent the media's. nel the eenleany's. preference ferthe message. - Intenene aggressaer re rig II-e erehient as seen as eeesiete arrer itisrei-eelee. UWJNBflt-Ell'fl rep-er. steps taken te reeewe the armlern The greater the herr11.peeter eetertiel. ere greeter the reed r-ar quieit respanse and trer-seerensy ir resr:ense. It the term is warm-tee mlhe-r. i1 Ie r101 neeeeeerwe n'lalrne-in the WWW Ir a eentlruwe reearfin-g n1eee. ir "seereelen'r is eessirrg. the rare ere seeie ei' nelifieelian arrei reels-ting can fade appreefietele ‘ EB E'JI'B 1'? Human- Ir ‘5”53 IJill-IE“ “1m WHERE-1W" WEE-WEE. 5D "1W 3'? EVE-E"? Elf 3""! Smflrflffivfl I31 [TIE- mmny‘s Firm. and awrer flr Ir-E ifip-fillt sn H'IEflI. 1 Gunslmr rmlamrfimr Elfin: mmnrars Isacamhp. fer mm swam-r. and Eubfllflnlivfl' en's-us. But mum-es dsusnurs-s shsukl m: be dsns ss ssh:- srsduss ans-anagram - Depending tn the natural ufrra pruman'I. mars-mar sup-planing [nuts-pmsunngllll misma- shjssu-ms studiss sr1l's Eme This may ssnnribut-s ts smsnisslim msdibulily and ralp fLwrs B‘HDI'IE- Suulal Audits 3 Fan im-snIsr-Jr sl s ssmpsny's ‘sscisr’ curs-grams 5. hr: Invanrury {J a. mpany's smell Impacts E-Gasrashrnmas n1 "annua- mrnpan'gl amluflissmuunm In new spa-ml social agnlfimrfla 5 I'lssths n1 sumsys urmims samurai-r..- nssliss-s rsgsmng Er'l'la'ilfll'f'l'lflf'flfil pdlulisn. slfiplUyrrrsnlrJissrhlinsfinn. nssupstisnsl Mann and ssrsty. and 5:: an snd-srlsksn sl the hshssl urgnssn'nlsn'. regslslsry agencies ECHNE-Ell WIIIH'E Elf EUW'EEII'E I'Tl-EIW UH III-EWING Elf EITEIEI-HIIETIZII'IE El'l-‘IE'TI-ill 1'53 Wmflc'll'l'y'fi-l' II'IUJEU'EII'. |.-|-5|.|IE|"'!|I HEB-“fin 'I'I'lfl'l EIJF'IB: WHEN? STE-H III" Elil'E-IBJ Wm 5L5" 35 saxual UIEIT-l'll'l'll'lahlll'l EHTIWIFIIS ‘.I':I dBIBI’r‘I’IiI'rE HIE Hill-[Lida Ell 'IIEI'IEILE ErDuFIE ilfiflflflflfil 31':- Il'fl E‘AEII'IIEEII'SIJ'EII'I. ELI'J'I 35 Elll'filhlilflfi'fi. ELIEIEI’IIBI'E. El'r'lIHETEBE. EI'II'J fllhErE 1....r I“... .u Inn, ...
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Public_Affairs_Issues_&_Crisis_Mgt_ss - Fuhllc...

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