Communication Ryan - Overall there are eight attributes to...

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Overall there are eight attributes to supportive communication. The first one is congruent, not incongruent. This is a focus on honest messages in which verbal statements match thought and feelings. Ryan falls into congruent because he tells other team members what is on his mind. The second attribute is descriptive, not evaluative. This focuses on describing an objective occurrence, describing your reaction to it, and offering a suggested alternative. Ryan is descriptive because in our team discussions he gives suggestions to other’s ideas. Problem oriented, not person oriented is the third attribute. This is a focus on problems and issues that can be changed rather then people and their characteristics. Ryan is more problem oriented because when a problem arises he keeps his focus on the problem itself. The fourth attribute is validating, not invalidating. This is a focus on statements that communicate respect, flexibility, collaboration, and areas of agreement. Ryan is a validating type because he’ll bring up ideas and ask the team
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This note was uploaded on 11/01/2009 for the course GEN ERAL taught by Professor Stud during the Spring '09 term at Michigan Technological University.

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Communication Ryan - Overall there are eight attributes to...

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