Communication Lorn - Overall there are eight attributes to supportive communication The first one is congruent not incongruent This is a focus on

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Overall there are eight attributes to supportive communication. The first one is congruent, not incongruent. This is a focus on honest messages in which verbal statements match thought and feelings. Lorn falls into congruent because he will say what’s on his mind. The second attribute is descriptive, not evaluative. This focuses on describing an objective occurrence, describing your reaction to it, and offering a suggested alternative. Lorn is descriptive because in our team discussions he’ll help others with their ideas and give them suggestions on ways of improving on them. Problem oriented, not person oriented is the third attribute. This is a focus on problems and issues that can be changed rather then people and their characteristics. Lorn is problem oriented because when he is faced with problems he focuses on the problem and only the problem. The fourth attribute is validating, not invalidating. This is a focus on statements that communicate respect, flexibility, collaboration, and areas of
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This note was uploaded on 11/01/2009 for the course GEN ERAL taught by Professor Stud during the Spring '09 term at Michigan Technological University.

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Communication Lorn - Overall there are eight attributes to supportive communication The first one is congruent not incongruent This is a focus on

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