Communication Adam - Overall there are eight attributes to...

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Overall there are eight attributes to supportive communication. The first one is congruent, not incongruent. This is a focus on honest messages in which verbal statements match thought and feelings. Adam falls into congruent because he tells other team members what is on his mind. He doesn’t seem to be hiding things he might want to say. The second attribute is descriptive, not evaluative. This focuses on describing an objective occurrence, describing your reaction to it, and offering a suggested alternative. Adam is descriptive because in our team discussions he gives his input to other’s ideas and then gives ways of improving on them. Problem oriented, not person oriented is the third attribute. This is a focus on problems and issues that can be changed rather then people and their characteristics. Adam is more problem oriented because when a problem arises he keeps his focus on the problem and not who created the problem. The fourth attribute is validating, not invalidating.
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This note was uploaded on 11/01/2009 for the course GEN ERAL taught by Professor Stud during the Spring '09 term at Michigan Technological University.

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Communication Adam - Overall there are eight attributes to...

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