Chapter 3 - Nonverbal communication Com 225 Spring 2009...

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Nonverbal communication Com 225 Spring 2009
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Overview Defining nonverbal communication Power of nonverbal communication Functions of nonverbals Nonverbal codes Gender, cultural differences in nonverbals
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Is this communication? Wink at cute stranger, he/she sees you winking and smiles Wink at cute stranger, he/she doesn’t notice you Wink because you have something caught in your eye, no one notices Wink because you have something caught in your eye, cute stranger notices and smiles
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What is nonverbal communication? Must be: Perceived consciously by either sender/receiver Intended by sender Interpreted by recipient as intentional Between 60-93% of communication is nonverbal
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Two forms of nonverbal communication Spontaneous communication Symbolic communication Important: the same nonverbal behavior could be spontaneous or symbolic
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The power of nonverbal codes Trusted Emotionally powerful Universal meaning more spontaneous = more universal More continuous Clustered
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This note was uploaded on 11/04/2009 for the course COM 255 taught by Professor Holstrom during the Spring '09 term at Michigan State University.

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Chapter 3 - Nonverbal communication Com 225 Spring 2009...

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