COM 225 Chapter 13 - curious” Implications for...

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Cultural and historical influences
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Upcoming events/reminders Experimetrix This Wednesday: Experimetrix closes This Friday: Must have credits assigned Final By tonight: remainder of study guide posted This Wednesday: Review Exam: Next Tuesday, 12:45-2:45 Makeup: see Chris
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Overview What is culture? Dimensions of cultural variation Face Negotiation Theory
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Culture “The set of values and beliefs, norms and customs, rules and codes, that socially define groups of people, binding them to one another and giving them a sense of commonality.”
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Dimensions of cultural variation Locus of control Control/internal vs. constraint/external M-Time and P-Time Individualism vs. collectivism Independent vs. interdependent self- construal
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Some Communication Consequences of Individualism and Collectivism High-context vs. low-context communication Self-disclosure
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Uncertainty Avoidance Tolerance for uncertainty and ambiguity High UA: “What is different is dangerous” Low UA: “What is different is
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Unformatted text preview: curious” Implications for communication Power Distance Acceptance of unequal distribution of power by the less powerful High PD: Power is accepted fact Low PD: Power should be used only when legitimate (e.g., expertise) Implications for communication Face Negotiation Theory— Overview General focus Explaining cultural differences in conflict behavior Some specific components Culture and self-construal Face and facework Conflict management Culture and Face Basic orientation of collectivist cultures Other-face concerns Face-giving strategies Basic orientation of individualistic cultures Self-face concerns Face-restoration strategies But, self-construal matters Culture Self-construal Conflict style Conflict styles and culture: In-class activity Withdrawing Accommodating Aggressive Compromising Problem-solving style...
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This note was uploaded on 11/04/2009 for the course COM 225 taught by Professor Morrison during the Spring '08 term at Michigan State University.

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COM 225 Chapter 13 - curious” Implications for...

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