311_Session8_Chen_ MidtermI Review

311_Session8_Chen_ MidtermI Review - OperationsManagement

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Operations Management Session 8:  Midterm Review
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 Session 8 Operations Management 2 Class Objectives Case Groups Concepts review Practice questions Question & Answer
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 Session 8 Operations Management 3 Session # 1 Introduction to OM Definition of process Process flow charts Make-to-stock vs. make-to-order Risk pooling: waiting line, Amazon example Philosophy/Approach: Describe the processes   Develop measures to evaluate process efficiency and  effectiveness Design and improve process performance
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 Session 8 Operations Management 4 Session # 2 IBM Business Process Management Game Practice of Process Flow Chart Practice of the Philosophy Describe the process Measure: Data collection --- Evaluation Redesign the process
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 Session 8 Operations Management 5 Session # 3 Measures:  Throughput rate Process capacity
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311_Session8_Chen_ MidtermI Review - OperationsManagement

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