What Is a Supply Chain?Flow of products and services from:Raw materials manufacturersIntermediate products manufacturersEnd product manufacturersWholesalers and distributors andRetailers•Connected by transportation and storage activities•Integrated through information, planning, and integration activities•Cost and service levels2Prof.Dr. Füsun Ülengin, 2009
What Is Supply Chain Management?Supply chain management is a set of approaches utilized to efficiently integrate suppliers, manufacturers, warehouses, and stores, so that merchandise is produced and distributed at the right quantities, to the right locations, and at the right time, in order to minimize system wide costs while satisfying service level requirements.3Prof.Dr. Füsun Ülengin, 2009
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Two Other Formal DefinitionsThe design and management of seamless, value-added process across organizational boundaries to meet the real needs of the end customerInstitute for Supply ManagementManaging supply and demand, sourcing raw materials and parts, manufacturing and assembly, warehousing and inventory tracking, order entry and order management, distribution across all channels, and delivery to the customerThe Supply Chain Council4Prof.Dr. Füsun Ülengin, 2009