Chapter 5 & 6

Chapter 5 & 6 - Cisco CME GUI Features User Classes...

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Cisco CME GUI Features User Classes This topic describes the three user classes for HTTP based GUI access. 3 © 2005 Cisco Systems, Inc. Al rights reserved. Cisco Public IP Telephony User Classes Cisco CME provides three levels of HTTP based GUI access: System Administrator Customer Administrator Phone User The Cisco CME GUI provides a Web-based interface to manage most system-wide and phone- based features. In particular, the GUI facilitates the routine adds and changes associated with employee turnover, allowing these changes to be performed by non-technical staff. The GUI provides three levels of access to support the following user classes: ± System Administrator - Able to configure all system wide and phone-based features. This person is familiar with Cisco IOS software and VoIP network configuration. ± Customer Administrator - Able to perform routine phone adds and changes without having access to system wide features. This person does not have to be trained in Cisco IOS software. ± Phone User - Able to program a small set of features on his or her own phone and search the Cisco CME directory. Note The System Administrator account must initially be configured through the CLI. Copyright © 2005, Cisco Systems, Inc. Configuring CME Additional Features > Cisco CME GUI Features 5-3
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4 © 2005 Cisco Systems, Inc. Al rights reserved. Cisco Public IP Telephony System and Customer Administrator Web- based GUI interface User Classes (Cont.) HTTP:// ip_address /ccme.html The system administrator and the customer administrator by default will have the same level of access. The customer administrator can be customized to have a subset of the objects in the menus. This will be covered later in the lesson. The objects that will be seen are the following drop down menus: ± Configure – Settings dealing with ephones, ephone-dns, and system settings ± Voice Mail – Settings dealing with voice mail settings and integrations ± Administrator – Where the backup and restore, saving of the changes, and reloading the router can be done ± Reports – Where various reports can be run and viewed ± Help – Links to versions information and the help file Note The System Administrator username and password may be changed from System Administrator GUI. 5-4 Cisco Networking Academy Program: IP Telephony v1.0 Copyright © 2005, Cisco Systems, Inc.
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5 © 2005 Cisco Systems, Inc. Al rights reserved. Cisco Public IP Telephony Phone User GUI Web interface User Classes (Cont.) The phone user GUI Web interface looks similar to the system and customer administrator GUI Web interfaces. The phone users can make some basic changes to the configuration of their phones, as well look up entries in the Cisco CME directory. The menus visible to the system users will include very limited options under the following drop down menus.
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Chapter 5 & 6 - Cisco CME GUI Features User Classes...

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