RelativeResourceManager

RelativeResourceManager - MICHAEL G. DeGROOTE SCHOOL OF...

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MICHAEL G. DeGROOTE SCHOOL OF BUSINESS McMaster University, Hamilton, Canada L8S 4M4 Dr. Christopher K. Bart and Kate Button prepared this case solely to provide material for class discussion. The case is not intended to illustrate either effective or ineffective handling of a managerial situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright © 1995. FIFTH COLUMN (A) The plane touched down at Bombay airport precisely on time. Olivia Jones made her way through the usual immigration bureaucracy with little irritation and was finally ushered into a waiting limousine, complete with uniformed chauffeur. Her excitement at being in India for the first time was insurmountable. As she cruised the dark city streets she asked her chauffeur why so few cars had their headlights on at night time. She was told this was because most drivers believe that headlights use too much petrol! Finally, she arrived at her hotel, a black marble monolith, grandiose and decadent in its splendor, towering above the bay. The goal of her four day trip was to sample and select swatches of woven cotton from the mills in and around Bombay, to be used in the following season's youthswear collection of shirts, trousers and underwear. She was thus treated with the utmost reverence. Her hosts were invariably Indian factory owners, or British agents for Indian mills. For three days she was ferried from one air-conditioned office to another, sipping iced tea or chilled lemonade, poring over leather bound swatch catalogues which featured every type of stripe and design possible. On the fourth day, Jones made a request which she knew would cause some anxiety in the camp.
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This note was uploaded on 11/10/2009 for the course MATH 131 taught by Professor Bui during the Spring '09 term at McMaster University.

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RelativeResourceManager - MICHAEL G. DeGROOTE SCHOOL OF...

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