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Programme Title:MBA University of South Wales ProgrammeCourse Title:BS4S14-V1-12730 Research MethodsSummative Assessment Essay 2Student Name:Ekebo Udo ItukStudent ID Number:74107156Lecturer:Christine OokoSubmission Date:December 2019.Reflective Journal on My Investigations of the Effects of manpower training anddevelopment in a service organization: Case Study of Power Holding Company ofNigeria – PHCN..1R1501D610776
The course started with the usual introduction of the teacher and all the students. I was a bit worried because of the pattern and timing of submission of the summative assessments. It was different in so many ways. Unlike the usual 8 weeks course where you submit 2 summative assessments at 4 weeks interval, this was a 12 weeks course requiring submission of the summative assessments on the 10th and 11th week respectively. It was also different because it required going out to the field and doing the"dirty work" yourself, which for a very busy person as myself who is hardly in one place for a long period at a time posed a huge challenge. I was a bit worried because I not only had to read loads of books and journals in order to pass this course, I had to go out, meet and talk to a lot of people who would either help my work or waste my time. The teacher’s email on how to hack the course helped me kick start my research study early and with less anxiety. Her advice was to start early and read extensively. I started with looking at journals and books on research methods and how to create good questionnaires. My choice of topic ‘Effects of manpower training and development in a service organization: Case Study of Power Holding Company of Nigeria – PHCN.’ was influenced by experiences from my previous workplace. Management felt that it was tooexpensive to sponsor trainings for employees, yet they expect and demand optimum performance from the employees. Despite complaints from a few quarters, it fell on deafears as they rather employ new staff to take over that role than train the already existingstaff. It happens that after a few years, the new employee skills become obsolete as the2R1501D610776
economic and technology terrain changes and no training was provided for upgrade.