CMM_ReleaseUofU - Release Management ITIL CMM Assessment...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Release Management ITIL CMM Assessment Page 1 of 6 Release Management activities include: Release policy and planning Release design, build and configuration Release acceptance Rollout planning Extensive testing to predefined criteria Sign off of the release for implementation Communication, preparation and training Audits of hardware and software prior to and following the implementation of changes Installation of new or upgraded hardware Storage of controlled software in both centralized and distributed systems Release, distribution and installation of software The main components to be controlled are: ± Applications software developed in-house ± Externally developed software (including commercial off the shelf software as well as customer written software) ± Utility software ± Supplier provided systems software ± Hardware, and hardware specifications ± Assembly instructions and documentation, including user manuals Release management undertakes the planning, design, build, configuration and testing of hardware and software to create a set of release components for a live environment. Activities also cover the planning, preparation and scheduling of a release. Release management works closely with change management as a release set is a collection of authorized changes, defined by the RFC/s that it implements. Release Management Propoint Solutions, Inc. Source: ITIL related materials owned by the Office of Government Commerce OGC
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Release Management ITIL CMM Assessment Page 2 of 6 Level 1 Prerequisites Yes No Observations/Gaps Are at least some release management activities established within the organization, e.g. procedures for the release and distribution of software? YM Voice System has a checklist. Most other areas are tribal knowledge Is there a release policy which has been agreed with customers? R no policy but there is some use of Outage windows Has change management been established within the organization? R There is a formal project management methodology which incorporates many of the "Release" activities Is there an up-to-date inventory of software and hardware configuration items (CIs)?
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 11/19/2009 for the course NCKU Informatio taught by Professor Hero during the Spring '09 term at Accreditation Commission for Acupuncture and Oriental Medicine.

Page1 / 6

CMM_ReleaseUofU - Release Management ITIL CMM Assessment...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online