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Unformatted text preview: The Changing Face of Asset Management: Merging Asset, Service, and Financial Management An ENTERPRISE MANAGEMENT ASSOCIATES (EMA) Research Report May 2008 Sponsored by: Page 1 The Changing Face of Asset Management 2008 Enterprise Management Associates, Inc. All Rights Reserved. Executive Summary The dynamics around managing IT assets are changing dramatically. Asset management has been a traditional and long-standing discipline with specifc Functions Focused on tracking IT assets, their characteristics, and location/use within the enterpriseall Functions that continue to be critical. Asset management in its traditional sense is being swept up in the cultural and maturity changes that are moving IT to service-based management paradigm surrounded by best practices that enable IT to meet service quality objectives. At the same time, IT fnances driven by budget and governance concerns are adding to the requirements For IT creating a trio oF disciplinesincluding fnance, assets, and servicesworking together to deliver on next-generation asset management (NGAM). ENTERPRISE MANAGEMENT ASSOCIATES (EMA) research shows that IT assets are increasingly being managed as a continuum with service management and IT fnancial management. While IT asset management (ITAM) still has a lot oF room For increased adoption as well as growth in maturity, indicators suggest that early movers are beginning to adopt a next generation approach to managing assets. This study surveyed nearly 300 respondents and 63% oF the group is either manag- ing or planning to manage assets and services together. In addition to survey participants, EMA also conducted in-depth interviews oF eight IT proFessionals involved in asset management who confrmed the evolution oF IT asset management. Organizations are at various stages in their development, yet are clearly contemplating taking steps to bring these three disciplines together holistically. clearly contemplating taking steps to bring these three disciplines together holistically....
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This note was uploaded on 11/19/2009 for the course NCKU Informatio taught by Professor Hero during the Spring '09 term at Accreditation Commission for Acupuncture and Oriental Medicine.
- Spring '09