TAI UPINT Compensation culture - Compensation culture...

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Compensation culture Discussion 1. Is it common to sue doctors, hospitals, or newspapers in your country? 2. Have you or anyone you know ever sued someone or been sued? What was the outcome? Reading A few years ago a woman suffered severe burns from a cup of coffee served at a fast food restaurant and she sued. Read what happened and decide who you side with - the woman or the fast food restaurant? HOT COFFEE VICTIM GETS $3M A woman has been awarded a total of almost 3 million dollars in damages, after claiming that the coffee she was served at a US fast food restaurant and then spilled on herself was too hot. -the woman was in the passenger seat of her grandson's car when she was served a cup of coffee at the drive-through window of a local fast food outlet. According to reports, after receiving the food order, the grandson moved his car forward and stopped for a moment so that his grandmother could add cream and sugar to her coffee. She placed the cup between her knees and tried to remove the plastic lid from the cup. As she did so, the entire contents of the cup spilled onto her lap, leaving her severely burned and needing hospital treatment. A company representative explained that coffee is kept at a particular temperature because customers naturally want their coffee served hot. He pointed out that customers buy coffee on their way to work or home, intending to consume it there, not while in the car. One commentator
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This note was uploaded on 11/19/2009 for the course ED 20314 taught by Professor Carolinaserna during the Spring '09 term at California State University , Monterey Bay.

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TAI UPINT Compensation culture - Compensation culture...

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