Chap019 - Chapter 19 Human Resource Management Small...

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Chapter 19 Human Resource Management: Small Business Considerations True/False Questions 1. In 2004, more than three-quarters of businesses in the United States had no employees at all, only the owner. Answer: True Difficulty: Medium Page: 622 2. Typically, a probationary period for employees lasts one year. Answer: False Difficulty: Medium Page: 623 3. Networking is relatively a low-cost, although time intensive, method of recruiting. Answer: True Difficulty: Medium Page: 627 4. Employee referral is a significantly underused method of recruiting primarily due to its high-cost. Answer: False Difficulty: Medium Page: 628 5. A job description defines and discusses all the essential knowledge, skills, and abilities that are needed to fill the position. Answer: True Difficulty: Medium Page: 630 6. There are two different types of training: free and paid. Answer: False Difficulty: Medium Page: 635
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7. Off-the-job training is delivered to employees while they perform their regular jobs. Answer: False Difficulty: Easy Page: 635 8. On-the-job techniques include orientations, job instruction training, lectures, and case studies. Answer: False Difficulty: Medium Page: 635 9. Off-the-job training methods include case studies, role playing, and simulations. Answer: True Difficulty: Medium Page: 636 10. One guideline for training suggests making training an ongoing process. Answer: True Difficulty: Medium Page: 636 11. The most important reward that employees of small businesses want is job security. Answer: False Difficulty: Medium Page: 637 12. According to Jill Kickul’s research, salary rewards, bonuses, and perks were more important to small business employees than autonomy and personal growth. Answer: False Difficulty: Hard Page: 637 13. A common reason people leave a company is if they feel they are not developing professionally. Answer: True Difficulty: Medium Page: 638 14. For small business owners, reviewing employees’ performance is once-a-year process at best. Answer: False Difficulty: Hard Page: 638
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15. One of the first steps in developing a compensation plan is to determine your organization’s salary philosophy. Answer: True Difficulty: Medium Page: 639 16. Employee sponsored health insurance is fairly standard among small businesses. Answer: False Difficulty: Medium Page: 641 17. One way to obtain objective control in a family-owned business is to appoint an elder to manage the day-to-day operations. Answer: False Difficulty: Hard Page: 645 18. When hiring relatives, the major concern is not necessarily the relative but how he or she affects other employees. Answer: True Difficulty: Medium Page: 645 19. Hiring standards should be to hire the best possible candidate for the position regardless of whether it is a family or nonfamily member. Answer: True
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Chap019 - Chapter 19 Human Resource Management Small...

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