Lec03-06- handout slides - Engineering Management Theory...

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1 Engineering Management Theory Lecture 3 9-12-2006 Frederick Herzberg Two – Factor Theory of Job Satisfaction Job Satisfaction • What satisfies a person on the job? • What dissatisfies a person? • Are these the same factors? • How do our attitudes affect productivity? • What is manipulation vs. motivation?
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2 KITA • Kick in the “Pants” • Negative physical KITA • Negative Psychological KITA • Positive KITA Herzberg – The Study • 1959 • Herzberg, Mausner, Snyderman • What characteristic leads to job satisfaction? • What job characteristic leads to job dissatisfaction? • Are these the same? Herzberg – The Study • Accounts and Engineers in Pittsburg • Professionals chosen for their abilities • Satisfaction vs. Dissatisfaction • Asked to describe two scenarios • Data collected via interviews • Thought units were established • Job events were defined
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3 2-Factor Theory of Job Satisfaction • Motivators • Hygienes Herzberg • Film
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4 Attitude Changes
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This note was uploaded on 11/22/2009 for the course EM 660 taught by Professor Utley during the Fall '06 term at University of Alabama - Huntsville.

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Lec03-06- handout slides - Engineering Management Theory...

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