MGT1FOM_PracticeExam1_AnswerGuide

MGT1FOM_PracticeExam1_AnswerGuide - &¡¢£¤¥&¦...

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Unformatted text preview: &¡¢£¤¥&¦ ¤¥§¨©ª¢«¥¨¬ ¥¤ &ª¨ª¡­&­¨¢ ®¯ª°¢«°­ ­±ª&«¨ª¢«¥¨ £ ª¨¬²­¯¡§«©­ ®³´µª 1. b 2. b 3. c 4. d 5. d 6. d 7. b 8. c 9. d 10. a 11. d 12. c 13. e 14. a 15. e 16. d 17. c 18. b 19. a 20. a ®³´µ¶ 1. Bureaucracy is a distinctive arrangement used by human beings to organize their activities. The invention of Western bureaucracy several centuries ago helped solve the problem for leaders of governing human systems that grew larger and more complicated with each passing year. The great virtue and probably defining characteristic of bureaucracy, according to the one of the founders of sociology, German Max Weber (1864-1920), is as “an institutional method for applying general rules to specific cases, thereby making the actions of government fair and predictable”.Students should define and explain the key principles that underpin bureaucracy. These include: • Speed division of labour • Hierarchy [The bureaucrats are arranged in a clearly defined hierarchy of offices] • Formal rules of conduct [The bureaucrat’s conduct must be subject to systematic control and strict discipline] • Impersonality [[Appointments to office are made on the basis of technical qualifications, which ideally are substantiated by examinations administered by the appointing authority, a university, or both; The bureaucrats must be personally free and subject to authority only with respect to the impersonal duties of their offices] • Promotion based on achievement or seniority A career system is essential; while promotion may be the result of either seniority or merit, it must be premised on the judgment of hierarchical superiors] • Efficiency Students should note the disadvantages of the bureaucratic form – these include inefficiency, arbitrariness and the promotion of deskilling [based on the narrow division of labour employed]. 2. This question asks students to draw upon the contingency theories of leadership to explain when concern for task and concern for relationship leadership styles should be implemented. Students may draw on at least one of the following theories: • Contingency model of leadership [Fiedler] • Situational leadership model [Hersey & Blanchard] • Path-goal theory [House] In their answer, students should clearly explain the situations under which relationship and task leadership behaviours result in the best leadership performance outcomes. 3. Students may answer this question in a variety of ways. Students may differentiate between the two main arguments in this literature – those who argue that an organisation’s sole responsibility is to profit-maximise [ie: Milton Friedman], and those who argue that organisations are ‘corporate citizens’ and owe a wider responsibility to society to behave in a proactive way and minimise harm at all costs [the so-called socio-economic view]....
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MGT1FOM_PracticeExam1_AnswerGuide - &¡¢£¤¥&¦...

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