measurement - 11/18/2009 1 Measurements in Humanitarian...

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Unformatted text preview: 11/18/2009 1 Measurements in Humanitarian Logistics Dr. Julie Swann jswann@isye.gatech.edu LakshmiGanesan lakshmi.ganesan@gatech.edu 1 Ideas Portrayed 2 Defining Humanitarian Logistics Frequently Observed Scenario Key Functional Areas for Humanitarian Logistics Design Principles for Metrics Data Collection to Support Humanitarian Logistics Guiding Principles for Humanitarian Logistics Organizations Understanding Metrics through Classification Power of Metrics 11/18/2009 2 Defining Humanitarian Logistics Humanitarian Logistics is a branch of logistics that specializes in all support (e.g., procurement, warehousing, transportation and distribution) of supplies during natural disasters, complex emergencies and for developmental programs. Wikipedia definition: Humanitarian logistics is a branch of logistics which specializes in organizing the delivery and warehousing of supplies during natural disasters or complex emergencies to the affected area and people. 3 Frequently Observed Scenario Logistics Support Relief/Developmental Program Success GAP GAP How do the Logistics activities translate into Program Performance??? 4 Needs Assessment Resource Mobilization Procurement Transportation & Distribution 11/18/2009 3 Frequently Observed Scenario 5 Difference between Humanitarian Logistics and Commercial Logistics: Profit Motive Point from which demand is driven Why is it difficult to measure performance? Gap in the connection between logistics and program Data and infrastructure limitations Two customers h Victims h Donors Key Functional Areas for Humanitarian Logistics Demand driven by the relief/ program Needs Assessment Resource Mobilization Procurement Transportation Distribution What, where, how much Financial, Staff, equipments, supplies Local, regional, international Warehouses, DCs, other delivery points and last mile International, In country Inputs from Prof. Julie Swanns lecture on health and humanitarian applications (Aug 2009) 6 11/18/2009 4 Key Functional Areas for Humanitarian Logistics Impact??? New Demand Cycle... Needs Assessment Resource Mobilization Procurement Transportation Distribution What, where, how much Financial, Staff, equipments, supplies Local, regional, international Warehouses, DCs, other delivery points and last mile International, In country Inputs from Prof. Julie Swanns lecture on health and humanitarian applications (Aug 2009) 7 8 " Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you can't understand it. If you can't understand it, you can't control it. If you can't control it, you can't improve it ."- H. James Harrington 11/18/2009 5 Design Principles for Metrics Based on data collected s It is difficult to obtain data in the humanitarian world, hence the metric must closely potray the data that would be obtained during the course of action....
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measurement - 11/18/2009 1 Measurements in Humanitarian...

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