Business CommunicationSkills for ManagersModule 9: Communicating through Technology
Audio CommunicationCell PhonesVoice Over Internet ProtocolConference PhonesConferencing ServicesGoogle Voice
Video CommunicationMust have necessary equipment:camera, audio input/outputVideo conferencing: Skype, Zoom,WebEx, SlackConsider platform: who is audience,who is running presentation, howwill video be used
Online CommunicationScreen Sharing/Web Sharing•WebEx, Join.Me, Slack, Google HangoutsMulti-Feature Online Platforms•Voice, video, screen sharing•Scheduling, instant messaging, file sharing,collaboration•Easy to record
Comparing Communication ToolsWhat is purpose ofcommunication?Who is my audience?What do I need to showor talk through?
Scheduling a Meeting
Polling ToolsCollects all information in one placeAsk as few questions as possible, ask questions thatrelate to issue, phrase questions with full range ofoptions, think about best question type for what youneed to learn
Scheduling ToolsGathers all information in one place and lets people entertheir availability for time slots•Set up poll•Receive email with link•Choose times that work•Schedule poll updates•Email with summary of responses•Choose best time for meeting