Final Exam readings and questions 1105

Final Exam readings and questions 1105 - Intro to HOPS...

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Intro to HOPS Assigned Readings Final Review Page 1 of 3 Lecture 8 1. What is the most important short term planning function performed by a manager? What is the most important long term planning function performed by a manger? 2. What happens if your forecast is off? 3. Identify three functional areas in the hotel and explain how managers in these areas use hotel occupancy forecasts 4. How does a manager go about creating a budget? What is the first step in the budgeting process? 5. What is accountings role in the budgeting process? 6. What information msut a manager have to put together an accurate forecast? 7. What is the difference between an inquiry, a conversion, and a denial? 8. Define dump,spillover, washdown 9. Which three department managers should be present at the yield management meetings? 10. How are sales managers typically evaluated and how might their evaluation system be at odds with yield management at a particular hotel? a.
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Final Exam readings and questions 1105 - Intro to HOPS...

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