odcompetencies

odcompetencies - Organization Development Competencies as...

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Unformatted text preview: Organization Development Competencies as of March, 2001 Prepared by Roland Sullivan, Bill Rothwell, and Chris Worley MARKETING An effective organization development (OD) practitioner can . . . 1. Be aware of systems wanting to change 2. Be known to those needing you 3. Match skills with potential client profile 4. Convey qualifications in a credible manner 5. Quickly grasp the nature of the system 6. Determine appropriate decision makers 7. Determine appropriate processes ENROLLING An effective organization development (OD) practitioner can . . . 8. Build trusting relationships 9. Present the theoretical foundations of change 10. Deal effectively with resistance 11. Help the client trust the process 12. Help the client manage emotionally charged feelings 13. Collaboratively design the change process CONTRACTING An effective organization development (OD) practitioner can . . . 14. Contract psychologically for collaboration 15. Help the client reflect on motivation 16. Clarify outcomes 17. Build realistic expectations 18. Conduct a mini-assessment 19. Identify the boundary of systems to be changed 20. Articulate an initial change process to use 21. Explicate ethical boundaries 22. Confirm commitment of resources 23. Identify critical success factors for the intervention 24. Clarify the role of consultant 25. Clarify the role of client 26. Begin to lay out an evaluation model MINI-ASSESSMENT An effective organization development (OD) practitioner can . . . 27. Further clarify real issues 28. Be aware of how ones biases influence interaction 29. Link change effort into ongoing organizational processes 30. Identify formal power 31. Identify informal power DATA GATHERING An effective organization development (OD) practitioner can . . . 32. Determine an appropriate data collection process 33. Determine the type of data needed 34. Determine the amount of data needed 35. Utilize appropriate mix of methods to ensure efficiency 36. Utilize appropriate mix of methods to ensure objectivity 37. Utilize appropriate mix of methods to ensure validity...
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odcompetencies - Organization Development Competencies as...

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