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Chapter10 Summary - Chapter 10 Summary Communications...

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Chapter 10 Summary: Communications Management Key Terms Blogs: a website where entries are commonly displayed in reverse chronological order. Many blogs provide commentary or news on a particular subject; others function as more personal online diaries. Communications management plan: A document that guides project communications. Communications planning: Determining the information and communications needs of the stakeholders: Who needs what, when and how. Compromise mode : Using a give-and-take approach to conflict resolution. Confrontation mode : A win-win problem-solving approach. Forcing mode : Using a win-lose approach to conflict resolution. Groupthink : Conformance to the values or ethical standards of a group. Information Distribution : making needed information available to project stakeholders a timely manner. Kickoff meeting: A meeting held at the beginning of a project or project phase where all major project stakeholders discuss project objectives, plans, etc. Lessons learned report
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