Chapter9 Summary - Chapter 9 Summary: Human Resource...

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Chapter 9 Summary: Human Resource Management Key Terms Coercive power : Using punishment, threats or other negative approaches to get people to do things they do not want to do. Deputy project managers : people who fill in for project managers in their absence and assist them as needed, similar to the role of a vice president. Expert power : Using one’s personal knowledge and expertise to get people to change their behavior. Extrinsic motivation: Causes people to do something for a reward or to avoid a penalty. Hierarchy of needs: A pyramid structure illustrating Maslow’s theory that people’s behaviors are motivated by a sequence of needs. Intrinsic motivation: Causes people to participate in an activity for their own enjoyment. Issue log: a tool for managing project teams where the project manager documents, monitors, tracks issues that need to be resolved in order for the project to run smoothly.
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This note was uploaded on 12/02/2009 for the course PROJECT MA mgmt1140 taught by Professor Dibel during the Spring '09 term at Conestoga.

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Chapter9 Summary - Chapter 9 Summary: Human Resource...

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