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Unformatted text preview: 08/09/2009 20:31:00 ← EXAM 1 CONTENT ←- Note: Most of the material listed comes from the 09/02 lecture and Ch.16 unless otherwise noted. Some topics could be expanded. Needs more info from the first lecture and Ch.1 & 2 also. If anyone would like to add to this feel free then email it to [email protected] so they post it for the class! GOOD LUCK!! ← ← MOTIVATION: *LECTURE 09/02 • HUMAN BEHAVIOR o MOTIVATED TO MEET UNSATISFIED NEEDS • POSITIVE REINFORCEMENT o HIGHLY EFFECTIVE IN EMPLOYEE RELATIONSHIPS SOCIETY CONDITIONED TO RESPOND TO POSITIVES • PUNISHMENT o DESTRUCTIVE IN EMPLOYEE RELATIONSHIPS IF OVER-USED TEACHES WHAT NOT TO DO/BUT NOT WHAT TO DO FAILS TO FOSTER POSITIVE BEHAVIOR ← CRACK MANAGEMENT: *LECTURE 08/26 • IMMEDIATE/POSITIVE/CERTAIN REWARD • NEGATIVES UNCERTAIN/DELAYED ← ← MANAGERS (LEADERS) LINK: *LECTURE 09/02 • FIND THE “CRACK” FOR EMPLOYEES •...
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This note was uploaded on 12/03/2009 for the course MAN 3025 taught by Professor Clevenger during the Spring '08 term at University of Central Florida.
- Spring '08