MAN3025_EXAM_1_STUDY_GUIDE[1] - 20:31:00 EXAM1CONTENT...

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08/09/2009 20:31:00 EXAM 1 CONTENT     - Note:  Most of the material listed comes from the 09/02 lecture and Ch.16  unless otherwise noted.  Some topics could be expanded.  Needs more info from the  first lecture and Ch.1 & 2 also.  If anyone would like to add to this feel free then email it  to  [email protected]  so they post it for the class!  GOOD LUCK!! MOTIVATION: *LECTURE 09/02  HUMAN BEHAVIOR o MOTIVATED TO MEET UNSATISFIED NEEDS POSITIVE REINFORCEMENT o HIGHLY EFFECTIVE IN EMPLOYEE RELATIONSHIPS SOCIETY CONDITIONED TO RESPOND TO POSITIVES  PUNISHMENT o DESTRUCTIVE IN EMPLOYEE RELATIONSHIPS IF OVER-USED TEACHES WHAT NOT TO DO/BUT NOT WHAT TO DO FAILS TO FOSTER POSITIVE BEHAVIOR CRACK MANAGEMENT: *LECTURE 08/26  IMMEDIATE/POSITIVE/CERTAIN REWARD NEGATIVES UNCERTAIN/DELAYED MANAGERS (LEADERS) LINK: *LECTURE 09/02 FIND THE “CRACK” FOR EMPLOYEES
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