Study guide exam 2 - 1 Fostering Diversity What Is...

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Fostering Diversity What Is Diversity? Diversity is another word for differences between people. In an organizational setting, a diverse workforce comprises employees of various: Races, Genders, Ethnic, backgrounds, Ages, Physical and cognitive abilities, Sexual orientation, Religious beliefs, Learning and work styles, Body type, Work/life commitment. Why a Diverse workforce? providing equal opportunity obeying antidiscrimination laws Diverse workforce also gives them important competitive advantages. For example: o Talent recruitment and retention=attract and keep talented employees o Profitable innovation=rich seedbeds for new business ideas. o Employee commitment and productivity Why Now? = Competitive edge that a diverse workforce provides has become more essential than ever, owing to these key shifts in the business landscapes: Globalization Changing labor pool=population in many countries is more diverse and labor pools reflect that diversity. Intensifying competition Diversity: Unique challenge = though diversity offers major advantages, it can also present challenges. Managers can surmount such challenges, if they: Correct their misperceptions about difference Deal effectively with diversity-related conflicts Foster a workplace that embraces differences as much as similarities Tap diversity’s value Recruit and retain a diverse workforce Improve their ability to communicate with peers, employees, customers, and vendors from different cultures Thinking Differently about Differences = Replacing misperceptions with facts Misperception #1 : Members of a particular group are all alike= Lump others under a label and assume that particular group or culture share same characteristics. Such beliefs are stereotypes conventional, formulaic, and oversimplified conceptions, opinion, or images of particular group. Examples: o “Asians are smart and hardworking o Californians are laid-back o Women have trouble with math When stereotypes are negative, they constitute prejudice —defined as an adverse judgment or opinion formed before hand or without knowledge or examination of the facts. Facts = Members of group do not all necessarily share the same characteristics. To get most from subordinates, managers must assess each employee’s unique characteristics and strengths. To think differently about differences=Identify the prejudices you hold about people different from you. Be honest with yourself, and challenge your beliefs. Misperceptions#2 : We each have one identity=Many people engage in either/or thinking about diversity. For example, perhaps you believe that people are black or white, female or male. Either/or thinking causes people to define themselves
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This note was uploaded on 12/03/2009 for the course GEB 3031 taught by Professor during the Spring '09 term at University of Central Florida.

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Study guide exam 2 - 1 Fostering Diversity What Is...

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