428Teams - Improved problem solving and decision making...

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Possible Advantages of Using Work Teams Improved problem solving and decision making Improved creativity Improved motivation Improved commitment Improved satisfaction and morale Improved customer service Improved productivity and reduced costs
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Possible Disadvantages of Using Work Teams Decisions require more time More effort for coordination activities Undesirable norms Conflict both with and between teams Groupthink Unequal workload Teams do not fit all personalities and all cultures
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Implementing Work Teams Step 1: Discontent Step 2: Diagnosis Step 3: Data feedback and goal establishment Step 4: Planning and implementation Step 5: Evaluation and feedback Step 6: Stabilization (See Model of Work Team Effectiveness)
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Exhibit 1: Model of Work Team Effectiveness Inputs Processes Outputs Job design Energy Productivity Self-management Effort Productivity Participation Innovativeness Efficiency Task variety Problem solving Quality Task significance Skill usage Reduced costs Task wholeness Potency Goal clarity Satisfaction Direction Job satisfaction Interdependence Accountability Satisfaction with team Task interdependence Customer orientation Commitment Goal interdependence Learning orientation
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This note was uploaded on 12/04/2009 for the course OBHR 428 taught by Professor Campion during the Spring '09 term at Purdue University-West Lafayette.

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428Teams - Improved problem solving and decision making...

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