Sept 27 Evolution os Management LEC

Sept 27 Evolution os Management LEC - Evolution of...

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Evolution of Management Theory Summary Classical Approach (1880-1920) Human Relations Approach (1930’s) Contemporary (1950-1980’s Emerging Practices (1990-2000’s) MID TERM QUESTION – The Evolution of management The Classical Approach Systematic Management Adam Smith – 1776 – The Wealth of Nations – advocate of systematization o Effectiveness o Division of labour o Productivity o Efficiency Focused on the definition of duties and responsibilities Led to Scientific Management Scientific Management Basic Question: How can management increase the level of worker productivity and motivation? Scientific Management o F.W. Taylor o Philosophy The 3 S’s Standardization Simplification Specialization Use money as an incentive Piece-rate system (a standard quota but possibility of bonus if quota is exceeded, incremented piece by piece Benefits of Taylor’s Work o Traditional thinking to scientific analysis o Productivity did improve Problems o Oversimplification o Failed to realize: influence of group norms, social needs, and pressures, etc. Measured Time Motion (MTM)
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Frank Gilbreth The one best way to perform a job Therblig – each operation is broken down into a Therblig – unit of motion Gilbreth said everyone has 17 Therblig o Therblig #1 Search o Therblig #2 Find o Therblig #17 Think!!! Results of Gilbreth’s Work Foot-levers to open garbage cans Special chairs for factory workers Redesigning of typewriters New assembly line techniques
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This note was uploaded on 12/08/2009 for the course TEFLER ADM1300 taught by Professor Koppel during the Fall '09 term at University of Ottawa.

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Sept 27 Evolution os Management LEC - Evolution of...

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