CHAPTER 5 - CHAPTER 5 Listening and Responding FIVE...

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CHAPTER 5 Listening and Responding FIVE PRINCIPLES LISTENING AND HEARING DEFINED Hearing is the physiological process of decoding sounds. Listening is a complex process of receiving, constructing meaning from, and responding to verbal and nonverbal messages. Listening involves five activities. Selecting is the process of sorting through various sounds competing for your attention. Attending is the process of focusing on a particular sound or message. UNDERSTANDING, REMEMBERING, Understanding is the process of assigning meaning to messages. Remembering is the process of recalling information that has been communicated. Responding is the process of confirming your understanding of a message. LISTENING STYLES Listening style is your preferred way of making sense out of the messages. Watson, Barker, and Weaver
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have isolated four listening styles. People-Oriented listeners
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This note was uploaded on 04/03/2008 for the course HCOM 101 taught by Professor Megas during the Spring '08 term at CSU Fullerton.

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CHAPTER 5 - CHAPTER 5 Listening and Responding FIVE...

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