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12 Deference The way you act towards a person avoidance and presentation rituals Avoidance Rituals Cultural norms for appropriate personal distance Presentational rituals Salutations, compliments, provision of minor services, invitations to participate in group  acts Demeanor Discretion and sincerity, modesty, sportsmanship, reasonable command of language Playacting Try on new roles, be someone you’ve never been Third places Beyond home, workplaces, where conversation is the dominant activity Organizational culture System of shared meanings and beliefs expressed through symbolic forms such as  rituals, stories, and myths Organizational vocabulary Various ways of speaking and interpreting messages or metaphors that dominate the  talk of the whole organization Grapevine Interesting and most researched networks Personality traits Traits of a person Leadership
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This note was uploaded on 12/14/2009 for the course INTRO TO L 730:201 taught by Professor Professor during the Spring '09 term at Rutgers.

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12 - 12 Deference...

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