interpers.2 - 1 Nonverbal Communication at the Workplace...

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Nonverbal Communication at the Workplace Kevin Chang Rutgers University 1
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Abstract The intention of this paper is to elucidate any already existing beliefs about the effects of nonverbal communication in the workplace. By studying nonverbal communication, we can hope to learn more about the information conveyed by people, the intentions of people, and most importantly, the ability to communicate back to the nonverbal needs that every person in a society shares. This ability becomes more and more necessary when dealing with the work environment. An integral part of the employment process, down from the interview for a job, up to the managerial skills, understanding and demonstrating a supreme knowledge of nonverbal behavior is crucial. Such an understanding will prepare a young adult with strong tools that can set him/her above from his/her peers. Introduction From the beginning of acknowledged human interaction, mankind has been a user, abuser, and researcher on what seems to be the earliest form of communication: nonverbal communication. People who do not share a common language use resort to non-verbal forms communication, such as cavemen, and have used it before establishing set rules of language. Today, children who have not developed communication skills use non-verbal forms for telling communicating with their parents. As these children get older, these nonverbal communications are coupled with forms of verbal communication which is known as a language. Eventually, they mature into young adults who must navigate through their world and by use of nonverbal communication, they are better prepared to traverse the road that lies before them. Nonverbal communication is the groundwork of which judging workplace behavior can be found upon. It occurs even before the first word is uttered between a couple or group of people. It can be especially important in the job environment. In an interview, the buttoning of 2
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the bottom button on a suit can speak a lot about the respect the interviewee can have about the position. In addition, the type of interactions that a manger will participate in with his employees can sometimes set the difference between a strong manager and a mediocre one. Around the workplace, these are small differences that DeGroot T, and Gooty, and Lee have emphasized to be of high importance when it comes to office interactions. Topic Summary of Articles
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This note was uploaded on 12/14/2009 for the course INTRO TO L 730:201 taught by Professor Professor during the Spring '09 term at Rutgers.

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interpers.2 - 1 Nonverbal Communication at the Workplace...

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