Chapter 10

Chapter 10 - Chapter 10 Chapter Change and Leadership...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Chapter 10 Chapter Change and Leadership Change Processes in Organizations Processes Organizational Change Processes Organizational Models of Organizational Change Models – Natural life cycle – Planned change – Managing change processes Reactions to Organizational Change – Change “schemata” – Problems in change processes Lack of management support Top managers forcing change Inconsistent action by key managers Lack of meaningful participation Poor communication Purpose of program was not clear Responsibility for change not properly identified Organizational Change Processes Organizational – Reactions to Change Ownership tensions Resistance Uncertainty Communication in the Change Process – To whom? How? What should be To communicated? communicated? Organizational Change Processes Organizational Managerial Strategies for Communicating Managerial Change Change – – – – – Spray and Pray Tell and Sell Underscore and Explore Identify and Reply Withhold and Uphold Employee Strategies “Unplanned” Change: Organiational Crisis – Precrisis, crisis, postcrisis Organizational Leadership Organizational Models of Leadership – Trait theories – Style theories – Contingency theory – Transformational leadership model exemplification Communication and Leadership Communication The “What” of Leadership Communication – Visionary leaders The “How” of Leadership Communication – Timing, delivery, framing – Tools for Framing Metaphors, jargon, contrast, spin, stories ...
View Full Document

This note was uploaded on 12/16/2009 for the course COM 250 taught by Professor Trethewey during the Spring '09 term at ASU.

Ask a homework question - tutors are online