Study Guide - Exam 1 Spring 2009

Study Guide - Exam 1 Spring 2009 - COM 250 Spring 2009...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
COM 250: Spring 2009 STUDY GUIDE Exam 1 Organization and Communication 1. What does it mean to say that organizations are “human behavior?” It is human nature to organize things 2. According to lecture, what are the five critical features that are possessed by all organizations? A social collectivity Coordinated activities Goal directed behavior Structure Environmental embeddedness 3. Briefly describe the “conduit metaphor” of communication. A conventional metaphor in which ideas are represented as objects, words as containers, and communication as sending the ideas in the words, so that the addressee may get the ideas out of the words. Michael Reddy (1979) has demonstrated that much of the language we use to talk about language is conceptualized and structured by what he refers to as the conduit metaphor, which holds that ideas can be expressed and interpreted through language. It incorporates these three interconnected metaphors: o Concepts, thoughts, feelings, meanings, sense and ideas are objects. o Words, sentences, and so on are containers (with an inside and an outside) for these objects. o Finally, communication is the act of sending and receiving these containers (through a conduit). 4. According to lecture, communication encompasses five critical features. What are those features? Communication as a Transactional Process o Two or more people o Process o Transactional o Symbolic o Intentional 5. Define organizational communication People working together to achieve individual or collective goals. 6. Briefly describe strategic ambiguity and explain three reasons why it is necessary for organizing. One side being deliberately vague on a policy so as to preserve their options. Also known as having it both ways Putnam and Sorenson (1982) define ambiguity both in terms of message attributes (lack of specific detail, abstract language, absence of a course of action) and receiver interpretation (perceived equivocality of the message) Sometimes the receiver does not need to know the entire message. Only parts that concern them.
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Chapter 1: The Challenge of Organizational Communication 1. What are the four aspects of our world that Miller uses to describe “our complicated world?” What are some of the questions that organizational communication scholars can ask about these challenges? Miler’s four aspect of our world: Globalization o Communication in global markets o Multicultural work environments o Communication processes protecting the right of workers o “Organizing” in political and economic policy o The balance between low prices vs. safe and economically secure workplaces Terrorism o How do terror networks organize o Communication systems for border security o Prevent fear of terror becoming fear of each other o Best policy and decision making in the changed environment o Communication systems that protect and enhance wellbeing for first responders Climate Change o
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern