Technological Processes 2009

Technological Processes 2009 - Communication Media Useage...

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    Technological  Processes Features of Technology Faster Transmission Geographically Dispersed Asynchronous Communication New  Ways of Addressing  messages Memory, storage and retrieval  features  Cues  Types of Communication  Technology
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    Perspectives on  Technology Utopian View Dystopian View Surveillance Panopticon Contingency View
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    A Model for Knowledge  Management Trans- parency Opacity Inclusive Technical  Support forums  that use  Threaded  discussions to  problem solve Data Mining  agents that scour  sources for  information  relevant to a  personal profile Exclusive Monitoring  employee’s calls  for training  purposes E-mail  monitoring  systems that are  installed and  used without  employees  knowledge
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    Theories of 
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Unformatted text preview: Communication Media Useage Media Richness Model Ambiguity Information Carrying Capacity Effective communicators use media that match the ambiguity of the message. Theories (continued) Social Information Processing Model Media use is a function of: objective characteristics of task and media past experience and knowledge individual differences social information Theories (continued) Dual-Capacity Model Data-carrying capacity Symbol-carrying capacity Choice of communication channel depends of both capacities of the medium Effects of Communication Technology Content Patterns Outcomes Structure...
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Technological Processes 2009 - Communication Media Useage...

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