312 study guide 2 09

312 study guide 2 09 - COM 312 Quiz II Study Guide...

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COM 312 Quiz II Study Guide Instructor: Dr. Janet L. Jacobsen Chapter 4 What are the broad types of distal factors that the text discusses? Distal individual factors that affect conflict interaction Argumentiveness The Tendency to Take Conflict Personally Locus of Control Sex and Gender Differences in Managing Conflict Distal Relational factors that affect conflict interaction Relational Development Relational Types: Blueprints for Close Relationships Dimensions of Developed Relationships What is argumentativeness ? Refers to a predisposition to behave, not to actual behavior. Does not refer to attack’s on a person’s character. What is aggressive communication ? Attacks on a person’s character and sense of self-worth What is locus-of-control ? Describe the differences between types. locus-of-control – is the expectation that you have for yourself to achieve certain outcomes Internal – is the belief that your outcomes (both successes and failures) result from your own ability and effort. External – is the belief that your outcomes are the result of chance, fate, or the actions of powerful others. How reliable are sex role stereotypes? Men and women in conflict engaged in more similar behaviors than dissimilar behaviors. Men and women appear to act in ways opposite of what one would expect on the basis of stereotype. Women are more assertive and at times aggressive, and men are more withdrawn and passive. Both sexes are equally likely to use cooperative behavior during conflict. What is the impact of increased intimacy on the potential for conflict? Increases in intimacy means increases in conflict. Define trust in relationships. Trust is the degree to which you are willing to make yourself vulnerable to someone.
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Define commitment . What functions does it serve? Commitment is the extent to which one wants to remain in the relationship indefinitely. Two important relationship functions: 1. It protects the relationship from outside forces 2. It motivates couples to behave in constructive ways to manage relationship problems. Four primary responses; Bases on active vs. passive and destructive vs. constructive dimensions Responses: exit, voice, loyalty, and neglect Chapter 5 Define anger . A strong feeling of displeasure or hostility A feeling that is oriented toward some real or supposed grievance What is the role of sadness in conflict management? People act aggressively when thy experience sadness or pain.
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This note was uploaded on 12/16/2009 for the course COM 312 taught by Professor Jacobsen during the Spring '09 term at ASU.

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312 study guide 2 09 - COM 312 Quiz II Study Guide...

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