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Unformatted text preview: 3. Another positive point. 4. Expression of confidence that the situation can be resolved. A still more complex and specific scrip: 1. Acknowledge the other person’s position 2. Discuss recent, OBSERVABLE behavior 3. Interpret their behavior 4. How you feel about it 5. Your request – the behavior change you want. 6. Consequences if not changed.- - - - SUMMARY A. Assertiveness is honesty in action. B. Assertiveness adds to self-confidence and improves relationships. C. Assertiveness is a SKILL – you learn through practice D. It is an important distal context of conflict situations....
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- Spring '09
- Psychological manipulation, 33%, 66%, a. b. c.