Mar 18 Ch 7 overheads

Mar 18 Ch 7 overheads - Evaluate-- - - Key Intercultural...

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COM 312 Jacobsen March 18 Chapter 7 How to be open minded Suspend judgment of unfamiliar behavior Have a mindful attitude in conflict Open to new information Create new categories Recognize multiple perspectives Engage in ODIE analysis Avoid snap judgments Observe Describe (to ourselves, objectively) Interpret (multiple explanations)
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Unformatted text preview: Evaluate-- - - Key Intercultural Skills Face management: not humiliating or embarrassing--acknowledge in-group concerns & obligations Trust building skills: Others can depend on our words and actions over time Adaptability: recognize and meet the needs of the situation...
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This note was uploaded on 12/16/2009 for the course COM 312 taught by Professor Jacobsen during the Spring '09 term at ASU.

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