Mar 23 Ch 8 overheads

Mar 23 Ch 8 overheads - 3. Integration: Agreement between...

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COM 312 Jacobsen March 23 Chapter 8 Conflict = any incompatibility between people or other organizational units, especially re valued goals. ( p. 151) - - - - Superordinate goal = of higher rank or value - - - - Areas of organizational conflict: 1. Interpersonal – coworkers 2. Bargaining & negotiation 3. Intergroup (departments) 4. Interorganizational (e.g. market share) - - - -
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Phase model of conflict resolution : 1. Differentiation : 2. Mutual problem definition
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Unformatted text preview: 3. Integration: Agreement between positions a. Alternative solutions b. Evaluation of solutions c. Select & clarify solution d. Determine system to monitor solution- - - - Interorganizational Strategic alliances most effective when: 1. Have different core competencies. 2. Have behavioral transparency: the speed and reliability with which partners learn about each others actions. 3. Agree to commit nonrecoverable investments to the alliance....
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Mar 23 Ch 8 overheads - 3. Integration: Agreement between...

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