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si688f09-Week9-EmotionMotivation

si688f09-Week9-EmotionMotivation - Emotion and Motivation...

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Emotion and Motivation Mark W. Newman SI 688 November 9, 2009
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Today’s Goals Do attractive things work better? Why? How can we design for a positive “user experience”? How can we account for user motivation in interactive system design? Is affect-aware computing feasible? What would the advantages be for such systems?
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Today’s Exercises Large group discussion Identify emotional components of some products (TBD) Small group assignment Design an affect-aware application (TBD)
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Do Attractive Things Work Better?
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Do Attractive Things Work Better? People think  so Perceived  usability correlates with perceived  attractiveness better than with actual  usability Kurosu and Kashimura, CHI ’95
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Why are motivational speakers so handsome? http://www.alduncan.net/alduncan.html Also… Salespeople Spokesmodels Business consultants Rich people
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Do Attractive Things Work Better? Yes “Ugly” interfaces make people less tolerant less satisfied (less likely to return) Attractive interfaces may cause people to overlook design faults to be more creative problem solvers to hang in there longer Not Always?
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