Chap007_TeamDynamics_s

Chap007_TeamDynamics_s - Chapter 7 Team Dynamics Melody...

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1 Chapter 7 Team Dynamics Melody Chao Fall 2009
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2 Learning objectives Team vs. Group Team Effectiveness Model Team Decision Making Trouble with Teams
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3 What are Teams? Groups of two or more people Exist to fulfill a purpose Interdependent -- interact and influence each other Mutually accountable for achieving common goals Perceive themselves as a social entity
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4 Groups versus Teams Group All teams are groups Some groups are just people assembled together Teams have task interdependence , some groups do not (e.g., group of employees enjoying lunch together) Team Assembly of people
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5 Why People Join Groups Security Status Self-esteem Affiliation C& , C& Power Goal Achievement Innate C&& drive to bond Social identity Emotional support
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6 Types of teams in organizations Departmental teams Self-directed work teams Advisory teams Task force (project) teams Virtual teams*
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7 Virtual teams Teams whose members operate across space , time , and organizational boundaries and are linked through information technologies to achieve organizational tasks Why virtual teams Increasingly possible : information technologies, knowledge-based work Increasingly necessary : knowledge management, globalization
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8 Improving virtual team performance Virtual teams perform better when Flexible Info  Technologies Ability to use different communication  technologies Occasional Face- to-Face Some face-to-face meetings to assist team  development  Virtual Team  Competencies Communicate with technology Motivate/guide own behavior Sensitivity to others through technology
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9 Learning objectives Team vs. Group Team Effectiveness Model Team Decision Making Trouble with Teams
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10 Team Effectiveness Defined Team Effectiveness Fulfills objectives assigned to the team Fulfills satisfaction & well-being of team members Maintains team’s survival What affect your MGMT 121 team effectiveness?
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11 Team Effectiveness Model Task characteristics Team size Team composition Team Design • Achieve organizational goals Satisfy member needs • Maintain team survival Team Effectiveness Team development •Team norms Team roles •Team cohesiveness Team Processes Team Processes Organizational and Team Environment • Reward systems • Communication systems • Physical space Organizational environment Organizational structure Organizational leadership
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12 Organizational and Team Environment Reward systems Team-based rewards support team dynamics Best to base pay on both individual and team performance Communication systems Need right amount of information and feedback Physical space Affects efficiency, coordination, perceptions
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13 Organizational and Team Environment Organizational environment Need resources, demand for output Organizational structure
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This note was uploaded on 12/30/2009 for the course MGMT mgmt121 taught by Professor Melody during the Fall '09 term at HKUST.

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Chap007_TeamDynamics_s - Chapter 7 Team Dynamics Melody...

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