Foundations of Group Behavior

Foundations of Group Behavior - OrganizationalBehavior...

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Organizational Behavior
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The OB Model Our OB model has three levels of analysis Each level is constructed on the prior level 1-2
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Individual Behavior Foundations of Individual Behavior Attitudes and Job Satisfaction Personality and Values Motivational Concepts Emotions and Moods 1-3
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Interesting OB Dependent Variables Productivity Transforming inputs to outputs at lowest cost. Includes the concepts of effectiveness (achievement of goals) and efficiency (meeting goals at a low cost). Absenteeism Failure to report to work – a huge cost to employers. Turnover Voluntary and involuntary permanent withdrawal from an organization. Deviant Workplace Behavior Voluntary behavior that violates significant organizational norms and thereby threatens the well-being of the organization and/or any of its members. 1-4
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More Interesting OB Dependent  Variables Organizational Citizenship Behavior (OCB) Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization. Job Satisfaction A general attitude (not a behavior) toward one’s job; a positive feeling of one's job resulting from an evaluation of its characteristics. 1-5
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Foundations of Group  Behavior 9-6
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Chapter Learning Objectives After studying this chapter, you should be able to: Define groups, and differentiate between different types of groups. Identify the five stages of group development. Show how role requirements change in different situations. Demonstrate how norms and status exert influence on an individual’s behavior. Show how group size affects group performance. Contrast the benefits and disadvantages of cohesive groups. Contrast the strengths and weaknesses of group decision making. Compare the effectiveness of interacting, brainstorming, nominal, and electronic meeting groups. 9-7
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Defining and Classifying Groups Group: Two or more individuals interacting and interdependent, who have come together to achieve particular objectives Formal Group: Informal Group: 9-8
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Defining and Classifying Groups Group: Formal Group: Defined by the organization’s structure with designated work assignments establishing tasks Flight Crew Organizational Goals Tasks Don’t even know each other 9-9
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Defining and Classifying Groups Group: Informal Group: Alliances that are neither formally structured nor organizationally determined Appear naturally in response to the need for social contact Coffee, Ethnic Group, Language classes Deeply affect behavior and performance (People are close) 9-10
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Sub classifications of Groups Formal Groups Command Group Task Group 9-11
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Sub classifications of Groups Formal Groups Command Group A group composed of the individuals who report directly to a given manager An Elementary School Principal Her 18 Teachers 9-12
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This note was uploaded on 01/02/2010 for the course EMSE 211 taught by Professor Richadcosentino during the Fall '09 term at GWU.

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Foundations of Group Behavior - OrganizationalBehavior...

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