Week3.Ex1 - N ichelle James St.Helen Week 3 Exercise 1 Dr...

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Nichelle James St.Helen Week 3 Exercise 1 Dr. Sandra Price May 4, 2009 OM304 WEEK 3 Exercise 1 Directions: Revise the following refusals so that they use passive-voice instead of active-voice verbs. 1. We do not allow used merchandise to be returned or exchanged. Used merchandise is not allowed to be returned or exchanged. 2. Managers may not advertise any job openings until those positions have first been posted internally. Any job openings advertised by managers must first be posted internally. 3. Your car rental insurance does not cover large SUVs. Large SUVs are not covered by your car rental insurance.
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4. We cannot meet the sales income projected for the fourth quarter. The fourth quarter projected sales income cannot be met. 5. Titan Insurance Company will not process any claim not accompanied by documented proof showing that a physician treated the injuries. Documented proof showing that a physician treated the injuries must accompany any claim processed by Titan Insurance Company. Directions: To soften the bad news, begin the following sentences with an
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Week3.Ex1 - N ichelle James St.Helen Week 3 Exercise 1 Dr...

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