Chapter 03 - Chapter3 EthicsandSocial Responsibility...

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 ©2004 by Nelson, a division of Thomson Canada Limited 1 Chapter 3 Ethics and Social  Responsibility  
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 ©2004 by Nelson, a division of Thomson Canada Limited 2 What Would You Do? Should McDonald’s  bow to pressure  from PETA? Where do the egg  farmers fit in this  situation? What is the ethical  thing to do?
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 ©2004 by Nelson, a division of Thomson Canada Limited 3 What is Ethical and Unethical  Workplace Behaviour? After reading the next two sections,  you should be able to: 1. discuss how the nature of a  management job creates the possibility  for ethical abuses 2. identify common kinds of workplace  behaviour
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 ©2004 by Nelson, a division of Thomson Canada Limited 4 Ethics and the Nature of  Management Jobs Ethical behaviour follows accepted  principles of right and wrong Intentional managerial unethical  behaviours company resources for personal use mishandling information encouraging others’ unethical behaviour
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 ©2004 by Nelson, a division of Thomson Canada Limited 5 Ethics and the Nature of  Management Jobs Unintentional managerial unethical  behaviour poorly constructed policies unrealistic employee goals
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 ©2004 by Nelson, a division of Thomson Canada Limited 6 Workplace Deviance Property deviance Production deviance Political deviance Personal aggression
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 ©2004 by Nelson, a division of Thomson Canada Limited 7 Types of Workplace Deviance Production deviance leaving early  taking excessively long breaks purposely working slower intentionally wasting resources Property deviance sabotaging, stealing damaging equipment
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 ©2004 by Nelson, a division of Thomson Canada Limited 8 Types of Workplace Deviance Political deviance using favouritism spreading rumours falsely blaming others for mistakes Personal aggression sexual harassment verbal abuse threatening co-workers
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 ©2004 by Nelson, a division of Thomson Canada Limited 9 How Do You  Make Ethical Decisions? After reading this section, you should  be able to: 3. describe what influences ethical  decision-making 4. explain what practical steps managers  can take to improve ethical decision- making
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 ©2004 by Nelson, a division of Thomson Canada Limited 10 Influences on Ethical  Decision-Making Ethical intensity of the decision Moral development Principles of ethical decision-making
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This note was uploaded on 01/08/2010 for the course MGMT 2300 taught by Professor Thompson during the Spring '09 term at Nipissing.

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Chapter 03 - Chapter3 EthicsandSocial Responsibility...

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