Topic02revEFM - COMMUNICATION IN TEAMS Topic 2 Bovee &...

Info iconThis preview shows pages 1–10. Sign up to view the full content.

View Full Document Right Arrow Icon
COMMUNICATION IN TEAMS Topic 2 Bovee & Thill ch 2
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
A work-team is a group of colleagues who depend on one another to achieve common objectives can mobilise more resources than individuals skills experience ideas / viewpoints should achieve more as a team than individual members could achieve alone
Background image of page 2
Advantages of teamwork Successful teams practise “participative management”, increasing information / knowledge available diversity of views / opinions acceptance of decisions taken collective work creativity + productivity face-to-face teams in negotiating decisions virtual teams in brainstorming
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Disadvantages of teamwork “Teams” which do not learn how to work together and communicate effectively fail to achieve their objectives output less than individual members would achieve alone cost company / organisation more
Background image of page 4
Team-work ethics and rules Good of team vs personal gain members must put team before themselves Team must know every member’s strengths weaknesses work styles attitudes Communication must not split team
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Team roles Co-ordination: leadership Team maintenance: social relations Task-oriented: action Self-oriented: individual wants
Background image of page 6
Team development: 5 stages 1. Orientation to goal / objective 2. Conflict over means of achieving it 3. Brainstorming new ideas 4. Emergence reaches consensus / agreement 5. Reinforcement with planned action pp. 40-41
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Team procedures Get to know one another well, quickly discussion, social activity Agree in advance, through consensus, how your team will make decisions how conflict will be resolved Allocate different tasks to individuals with skills to handle these tasks coordination Draw up work schedule with deadlines
Background image of page 8
Individual team members may avoid being accountable to the team fear conflict within the team
Background image of page 9

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 10
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 34

Topic02revEFM - COMMUNICATION IN TEAMS Topic 2 Bovee &...

This preview shows document pages 1 - 10. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online