1243351052_Chap018(2) - 18-1Whole Foods stores checkout...

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Unformatted text preview: 18-1Whole Foods stores checkout system was redesigned to reduce wait time18-2FlexibilityNeeded to change the merchandise mixTakes two forms:The ability to physically move store componentsThe ease with which components can be modifiedExample: college bookstoresChange their space allocations at the beginning of each semester and the slower in-between periodsUse Innovative fixture and wall system18-3CostControl the cost of implementing the store design and maintain the stores appearanceStore design influences shopping experience and thus salesLabor costsInventory shrinkage18-4Legal ConsiderationsAmericans with Disabilities Act (ADA)Protects people with disabilities from discrimination in employment, transportation, public accommodations, telecommunications and activities of state and local governmentAffects store design as disabled people need reasonable access to merchandise and services built before 1993. After 1993, stores are expected to be fully accessible.18-5...
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1243351052_Chap018(2) - 18-1Whole Foods stores checkout...

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