GRIEVANCE

GRIEVANCE - Humana Comp Dental Grievance and Appeals Dept....

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Humana Comp Dental Grievance and Appeals Dept. P.0. Box 14729 Lexington, Kentucky 40512-4729 Dear Sirs, On February 5, 2007, I paid Coast Dental, my provider for dental care since 2000, $1020 for services they rendered to my daughter Sarah. Sarah had her bottom tooth accidentally knocked out during her High school basketball game. Note, they knew I had dental insurance through my employer. Thirteen months later during a routine visit for my daughter I was informed by Renee Candela, Coast dental staff, that their administrative office never received the payment. To my dismay, I contacted that insurance company and found out that Coast Dental never even filed an insurance claim for the services totaling $1020 in 2007, which I did not find out until 2009. In turn I requested a copy of my paid receipt, which she gave me for $1020. I was shocked and did not understand why they never received the funds. After months of researching this predicament, I received confirmation from my bank PNC through
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GRIEVANCE - Humana Comp Dental Grievance and Appeals Dept....

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