UPS & FedEx-Case Study.docx - A CRITICAL ANALYSIS AASTHA BHATIA Table of Contents Introduction.2 United Parcel Service.2 Page |1 FedEx.2 Problem

UPS & FedEx-Case Study.docx - A CRITICAL ANALYSIS AASTHA...

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Table of Contents Introduction ............................................................................................................. 2 United Parcel Service ............................................................................................. 2 A CRITICAL ANALYSIS AASTHA BHATIA
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P a g e | 1 FedEx .................................................................................................................. 2 Problem statement .................................................................................................. 2 Analysis ............................................................................................................... 3-4 SWOT .................................................................................................................. 3 Financials ............................................................................................................ 4 List of Alternatives ................................................................................................... 5 Recommendation and Implementations ................................................................. 6 Conclusion .............................................................................................................. 6 INTRODUCTION Industry Both UPS and FedEx belong to the Global courier and delivery industry. Together, this industry provided the service of delivery by air, water, land, express services of parcels, documents to customer all over the world. This industry does not include the standard mail services. The main
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P a g e | 2 features of this industry are speed, security, swift delivery times, real time tracking, individualization of services. United Parcel Service UPS was founded in 1907 in the United States. It provides transportation services and logistic services across the globe. It has many divisions and subsidiary like UPS airlines, UPS freight. The company is traded in NYSE and is headquartered in Sandy Springs, Georgia. The main area of focus for UPS is small packaging delivery. It primarily serves retail customer and small business for their small package delivery. FedEx FedEx is an American delivery company headquartered in Memphis, Tennessee. The name FedEx is an abbreviation for Federal Express which is companies air division. It is traded in NYSE as FDX. The company officially began its operations in 1973. FedEx has a system specifically designed for time sensitive shipments. PROBLEM STATEMENT What measures can United Parcel Services take in order to increase its global market share and make a presence globally.
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