Lecture 7 Notes

Lecture 7 Notes - Hello everyone, Today was our last...

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Hello everyone, Today was our last lecture, and it is fitting that the topic was “performance.” We started out the course with the assertion that job performance is the most important part of managing organizations—if employees don’t perform, the company will not be successful no matter how great the product or service is. Today we examined performance measurement and performance management. To get an organization full of high performers (which is every CEO’s dream), you have to select people with the right KSAs and you have to motivate them to put forth their highest effort. When job performance is less than perfect, we need to intervene to help employees become higher performers. Ah, but the question is, how effectively are the employees performing, and how can we increase their performance? This is where performance measurement and performance management come in. Performance measurement is the process of evaluating how well an employee is performing on the job. Measurement is not easy and most companies don’t do it well. Why?
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This note was uploaded on 01/22/2010 for the course UGBA 10 taught by Professor Xuanmingsu during the Fall '08 term at Berkeley.

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Lecture 7 Notes - Hello everyone, Today was our last...

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